HOW DO I?...

All Union County residents, students and teachers in county schools, county property owners and business owners are eligible for free library cards. Anyone employed in Union County is eligible for a resident card with proof of employment

If you live in Union County, all you need is a photo ID with your current local address preprinted on the card. Kids must be able to write their names, and a parent or grandparent with a valid library card in good standing needs to verify the child’s address and take responsibility for them.  Teens 13–18 without a photo ID will need a parent to verify their address. 

If you are not a Union County resident, but live in an adjacent county, you may purchase a Non-Resident library card for $45.00 per year. 

Bring your library card with you on each visit. 

If you lose your library card, notify the library immediately so that your card can be cancelled.  On your next visit, you may get a new card by presenting your photo ID and paying $1.

Most items can be renewed one time if no one is waiting for them.  Items may be renewed in the following ways:

• online – with library card number and PIN by clicking here to access your account
• in person – with library card or driver's license
• by phone – with library card number or driver's license number

A Personal Identification Number (PIN) will allow you to view your library account, renew items and request materials online.  You may request a PIN in the following ways:

• in person at the circulation desk – with library card or driver's license
• by phone – with library card number or driver's license number

Your PIN can be whatever you choose --any combination of letters and/or numbers, up to 8 characters.  Just tell the staff person at the Circulation Desk what you want it to be.  Make sure it is something you can remember, because once it is entered into your account, the staff can’t see it.

Any circulating item in the catalog may be reserved.  When you reserve an item, it will be sent to your home library and you will be notified when it is available.  The item will be held for two days for you to pick up.  Items may be reserved in the following ways:

• online – with library card number and PIN by clicking here to access your account
• in person at the circulation desk – with library card or driver's license
• by phone – with library card number or driver's license number

Individuals who are unable to visit the Library because of health conditions or lack of transportation in the household may request home delivery of library materials.  For more information or to sign up for homebound service, call the Monroe Library at 704-283-8184, extension 228.  A library employee will ask you about your reading preferences and deliver selected materials once a month. 

All library jobs openings are listed under Employment at www.co.union.nc.us .  That site will also take you to the online application which must be submitted to Union County Personnel Department.  The Library only accepts applications through the Personnel Department.

If you are at least 13 years old and would like to help out your local library, please fill out a general volunteering online application. You will be contacted if we have an opening.

Any items you keep longer than the checkout period will accrue overdue fees at the rate of $0.25 per business day for all materials and $1.00 per business day for all A/V equipment. The maximum overdue fee per item you can accrue is $10.00. You can pay your overdue fees in person at any library location with either cash or check. We do not accept credit or debit cards.

The library accepts monetary donations in honor or in memory of someone. We will also accept a donation to purchase new materials in honor or in memory of someone. If you would like to give, please complete the Honor/Memorial Book form or the Monetary Donation form. We thank you for your support. 

All questions about voting should be directed to the Board of Elections at 704-283-3809 or elections@co.union.nc.us . 

The libraries have programs for kids, teens and adults all year round.  You can see what's coming up next for kids, teens, or adults by reading our monthly program guide, Beyond Books. You can also sign-up to receive our program guide via email.